Welcome to the Ontario Association of Library Technicians / Association des bibliotechniciens de l’Ontario

Fixes for Common Website Issues – Why isn’t this working?

Fixes and reasons why you may have trouble both here and elsewhere on the internet. by Katherine Butler




One of the more common emails received is requests for help when this website isn’t working as it should. See below for a variety of solutions to combat various bugs/issues that may be encountered. This post will be updated as new problems arise, or as better solutions are found. Furthermore, any links will open in a new window.

Problem #1: The web page is slow to load

First, try clearing the browser’s cache. Use this website here https://kb.iu.edu/d/ahic to learn what a cache is, why it should be cleared, and how to clear it on desktop and mobile devices.

Second, try updating the web browser. The following are links to each browsers updating page: Chrome, Firefox, Internet Explorer, Safari, and Opera. The Microsoft Edge browser automatically updates when Windows 10 is updated.

Problem #2: Parts of the webpage do not load

Try the solution above first, the read on below.

If an ad blocker is being used please either disable it for the URL oaltabo.on.ca or whitelist this URL. For more information on how to do this visit the website of the ad-blocking provider. Ad-blockers not only prevent advertisements from appearing on a web page; they also prevent useful functions like social media buttons, parts of the site’s code, and commenting features  to stop working. As a result, this can break a web page.

Change Font Size -/+
Change the Contrast